Blizzard Entertainment and parent company Acitivsion Blizzard are facing a class action lawsuit that claims the Diablo 3 developer makes millions by "deceptively and unfairly" charging customers for an after-sale security product.
The lawsuit specifically names the Diablo and StarCraft franchises as two products that are affected by Blizzard's lack of proper security.
"Defendants negligently, deliberately, and/or recklessly fail to ensure that adequate, reasonable procedures safeguard the private information stored on this website. As a result of these acts, the private information of plaintiffs and class members has been compromised and/or stolen since at least 2007," the complaint states.
"Most recently, on or about May 19, 2012, reports proliferated that class members’ Battle.net accounts had suffered a security breach (‘hack’) at the hands of unknown parties (‘hackers’), and on or about August 4, 2012, hackers massively breached Battle.net’s security and acquired the private information of all of defendants’ customers in the United States, as well as the remainder of North America, Latin America, Australia, New Zealand, and Southeast Asia," the complaint adds.
The lawsuit states that Activision Blizzard has earned $26 million USD from selling the $6.40 physical Authenticator product. It also alleges that Blizzard forces users to create an online account, and is leaving it up to those customers to tighten security on their devices rather than tighten security on Blizzard's end. Even more, the suit accuses Blizzard of failing to take the legally required steps to alert customers about the May 19 hacking incident.
Moved to Other Video Games, as how Blizzard operates and the problems they face has nothing to do with ArenaNet. They are completely different companies and have completely different ways of operating.