Results 1 to 3 of 3

Thread: client issues

  1. #1

    client issues

    after playing a random amount of time in guild wars two the client crashes.
    here is the error message

    *--> Crash <--*
    Exception: c0000005
    Memory at address 00000048 could not be read
    App: Gw2.exe
    Pid: 4356
    Cmdline:
    BaseAddr: 00400000
    ProgramId: 101
    Build: 16419
    Module: nvd3dum.dll
    When: 2013-01-09T16:08:55Z 2013-01-10T03:08:55+11:00
    Uptime: 0 days 0:03:23
    Flags: 0

    *--> System <--*
    Name: GEORGE_PC
    IpAddr: 10.0.0.5
    Processors: 8 [GenuineIntel:6:10:9]
    OSVersion: Windows 6.2 (64 bit)

    *--> System Memory <--*
    Physical: 12500MB/16332MB 76%
    Paged: 17466MB/21964MB 79%
    Virtual: 2000MB/ 4095MB 48%
    Load: 23%
    CommitTotal: 4497MB
    CommitLimit: 21964MB
    CommitPeak: 4822MB
    SystemCache: 3757MB
    HandleCount: 32066
    ProcessCount: 70
    ThreadCount: 1127

    *--> Process Memory <--*
    Private: 1603MB
    WorkingSet: 1382MB
    PeakWorkingSet: 1394MB
    PageFaults: 1878477

    [DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll]
    [DbgHelp.dll version 6.2.9200.16384 (64/32-bit compatible)]

    *--> Thread 0xc20 <--*

    *--> Trace <--*
    Pc:70342164 Fr:4087f5e8 Rt:45eb8888 Arg:000002a8 0087f648 4087f648 7040d25e
    Pc:45eb8888 Fr:4087f5ec Rt:00000000 Arg:0087f648 4087f648 7040d25e 0000000c

    *--> Thread registers <--*
    eax=4f19ae90 ebx=000002a9 ecx=4f19b390 edx=4f1b0690 esi=42f18a48 edi=00000040
    eip=70342164 esp=4087f5ec ebp=00000040
    cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202

    eax-32 4F19AE70 00000000 00000000 00000000 00000000
    eax-16 4F19AE80 00000000 00000000 00050001 0012000f
    eax +0 4F19AE90 00000000 ffffffff 00000000 00000000
    eax+16 4F19AEA0 00010000 00000000 ffffffff 00000000
    eax+32 4F19AEB0 00000001 00180420 00000000 ffffffff
    eax+48 4F19AEC0 00000000 00000002 00180420 00000000
    ecx-32 4F19B370 00000000 0000003e 000c1041 45eacae0
    ecx-16 4F19B380 ffffffff 00000000 0000003f 000c1042
    ecx +0 4F19B390 45eacae0 ffffffff 00000000 00000040
    ecx+16 4F19B3A0 000c1043 00000000 ffffffff 00000000
    ecx+32 4F19B3B0 00000041 000c1040 00000000 ffffffff
    ecx+48 4F19B3C0 00000000 00000042 000c1040 00000000
    edx-32 4F1B0670 00000160 4f1b0678 0000015f 4f1b0680
    edx-16 4F1B0680 0000015e 4f1b0688 0007b001 0012000b
    edx +0 4F1B0690 00000000 00000251 00000253 00000255
    edx+16 4F1B06A0 00000257 00000000 0007b040 4f1b06a0
    edx+32 4F1B06B0 4f1b06c8 4f1b06a8 00000000 4f1b06b0
    edx+48 4F1B06C0 00000013 4f1b06b8 0007b080 4f1b06c0
    esi-32 42F18A28 00000000 00000000 00000000 00000000
    esi-16 42F18A38 00000000 00000000 00000000 42f18e18
    esi +0 42F18A48 4087fe10 4087fe10 4087fe28 42f18e28
    esi+16 42F18A58 00000001 42f19c68 42f19b58 00000002
    esi+32 42F18A68 00000000 00000000 00000000 00000000
    esi+48 42F18A78 00000000 00000000 00000000 00000000

    *--> Code <--*
    70342144 895df889 86900100 0085db75 0d8945f8 .].........u..E.
    70342154 8b5df840 89869001 00008b86 98010000 .].@............
    70342164 8b4d088d 149b8d3c 908b450c 83e13f8b .M.....<..E...?.
    70342174 d0c1e206 0bca8b57 10c1e110 81e2ffff .......W........
    70342184 00000bca 894f1085 c074268b 8e5c0100 .....O...t&..\..
    70342194 008b018b 55088b80 08010000 52ffd003 ....U.......R...

    *--> Stack <--*
    4087F5EC 45eb8888 000002a8 0087f648 4087f648 ...E....H...H..@
    4087F5FC 7040d25e 0000000c 00000000 45eba608 ^.@p...........E
    4087F60C 45ea9128 42f18a48 00000003 45eb43f8 (..EH..B.....C.E
    4087F61C 00000053 00000140 00000001 00000051 S...@.......Q...
    4087F62C 45eb4460 0000011a 4f19b390 00000002 `D.E.......O....
    4087F63C 45eb445c 0101baca 00000101 4087f670 \D.E........p..@
    4087F64C 7040d6db 0000000c 42f18a48 45ea9128 ..@p....H..B(..E
    4087F65C 4f1ac790 42f18a48 42f18a48 45eb8888 ...OH..BH..B...E
    4087F66C 45eb8888 4087f684 7040c903 45eb8888 ...E...@..@p...E
    4087F67C 00000009 4087f8b8 4087f8a8 7049d3f1 .......@...@..Ip
    4087F68C 42f18a48 4087faa4 42f197f8 42f18a48 H..B...@...BH..B
    4087F69C 6f666542 50206572 65736168 00000020 Before Phase ...
    4087F6AC 00000000 00000000 00000000 00000000 ................
    4087F6BC 00000000 00000000 00000000 00000000 ................
    4087F6CC 00000000 00000000 00000000 00000000 ................
    4087F6DC 00000000 00000000 00000000 00000000 ................
    4087F6EC 00000000 00000000 00000000 00000000 ................
    4087F6FC 00000000 00000000 00000000 00000000 ................
    4087F70C 00000000 00000000 00000000 00000000 ................
    4087F71C 00000000 00000000 00000000 00000000 ................
    4087F72C 00000000 00000000 00000000 00000000 ................
    4087F73C 00000000 00000000 00000000 00000000 ................
    4087F74C 00000000 00000000 00000000 00000000 ................
    4087F75C 00000000 00000000 00000000 00000000 ................
    4087F76C 00000000 00000000 00000000 00000000 ................
    4087F77C 00000000 00000000 00000000 00000000 ................
    4087F78C 00000000 00000000 00000000 00000000 ................
    4087F79C 00000000 00000000 00000000 00000000 ................
    4087F7AC 00000000 00000000 00000000 00000000 ................
    4087F7BC 00000000 00000000 00000000 00000000 ................
    4087F7CC 00000000 00000000 00000000 00000000 ................
    4087F7DC 00000000 00000000 00000000 00000000 ................
    4087F7EC 00000000 00000000 00000000 00000000 ................
    4087F7FC 00000000 00000000 00000000 00000000 ................
    4087F80C 00000000 00000000 00000000 00000000 ................
    4087F81C 00000000 00000000 00000000 00000000 ................
    4087F82C 00000000 00000000 00000000 00000000 ................
    4087F83C 00000000 00000000 00000000 00000000 ................
    4087F84C 00000000 00000000 00000000 00000000 ................
    4087F85C 00000000 00000000 00000000 00000000 ................
    4087F86C 00000000 00000000 00000000 00000000 ................
    4087F87C 00000000 00000000 00000000 00000000 ................
    4087F88C 00000000 00000000 00000000 00000000 ................
    4087F89C 70ad1407 00000002 42f18a48 4087fc78 ...p....H..Bx..@
    4087F8AC 7050d745 42f197f8 42f197f8 42f18a48 E.Pp...B...BH..B
    4087F8BC 4f1b2df0 42f18a48 00000066 4f1b2e50 .-.OH..Bf...P..O
    4087F8CC 42f18a48 42f18a48 4f1b2e70 45e80000 H..BH..Bp..O...E
    4087F8DC 4f1adea0 45eb86d8 45eb8708 45eb8738 ...O...E...E8..E
    4087F8EC 45eb8758 45eb8778 45eb8798 45eb87b8 X..Ex..E...E...E
    4087F8FC 45eb87d8 45eb87f8 45eb8818 45eb8888 ...E...E...E...E
    4087F90C 45eb88c8 45eb8a68 45eb8a88 45eb8ad8 ...Eh..E...E...E
    4087F91C 45eb8bd0 45eb8d08 45eb8d28 45eb8d50 ...E...E(..EP..E
    4087F92C 45eb8d90 45eb8e00 45eb8e30 45eb8e88 ...E...E0..E...E
    4087F93C 45eb8f28 45eb8f60 45eb90b0 45eb90d0 (..E`..E...E...E
    4087F94C 45eb90f8 45eb9118 45eb9138 45eb9178 ...E...E8..Ex..E
    4087F95C 45eb91b0 45eb91d0 45eb9200 45eb9220 ...E...E...E ..E
    4087F96C 45eb93d8 45eb93f8 45eb9440 45eb9460 ...E...E@..E`..E
    4087F97C 45eb94a0 45eb94e8 45eb9530 45eb9558 ...E...E0..EX..E
    4087F98C 45eb9578 45eb95c8 45eb95e8 45eb9608 x..E...E...E...E
    4087F99C 45eb9630 45eb9668 45eb9690 45eb96b8 0..Eh..E...E...E
    4087F9AC 45eb96e0 45eb9700 45eb9720 45eb9740 ...E...E ..E@..E
    4087F9BC 45eb9760 45eb9780 45eb97a0 45eb97c0 `..E...E...E...E
    4087F9CC 45eb97e0 45eb9808 45eb9830 45eb9850 ...E...E0..EP..E
    4087F9DC 45eb9870 45eb9898 45eb98c0 45eb98e8 p..E...E...E...E

    *--> Error Logs <--*
    nent
    Model '0x005cb0': UnlinkModel called on CModel without LinkComponent
    Texture missing mip chain: 0x066f6c
    Texture missing mip chain: 0x066f6d
    Model '0x019841': Missing anim or fallbacks: ugtrunfidl
    Content is referencing a propID that doesn't exist propId='1600444706781692448'
    Content is referencing a propID that doesn't exist propId='1600440729641976337'
    Content is referencing a propID that doesn't exist propId='1600440540663415312'
    Content is referencing a propID that doesn't exist propId='1600444844220645921'
    Content is referencing a propID that doesn't exist propId='1600457832201749003'
    Content is referencing a propID that doesn't exist propId='1600445265127440935'
    Model '0x0070a3': Missing anim or fallbacks: ugtidlewlkb
    Content is referencing a propID that doesn't exist propId='1600440244310671891'
    Content is referencing a propID that doesn't exist propId='1600439492691395101'
    Content is referencing a propID that doesn't exist propId='1600439668785054226'
    Content is referencing a propID that doesn't exist propId='1600443684579476012'
    Content is referencing a propID that doesn't exist propId='1600440729641976337'
    Content is referencing a propID that doesn't exist propId='1600443581500260911'
    Content is referencing a propID that doesn't exist propId='1600441794793865748'
    Content is referencing a propID that doesn't exist propId='1600448005316575798'
    Content is referencing a propID that doesn't exist propId='1600442086851641877'
    Content is referencing a propID that doesn't exist propId='1600458575231091208'
    Content is referencing a propID that doesn't exist propId='1600440244310671891'
    Content is referencing a propID that doesn't exist propId='1600444410428949026'
    Content is referencing a propID that doesn't exist propId='1600441794793865748'
    Content is referencing a propID that doesn't exist propId='1600442086851641877'
    Content is referencing a propID that doesn't exist propId='1600444178500715053'
    Content is referencing a propID that doesn't exist propId='1600442821291049512'

    *--> DirectX Device Info <--*
    VendorId = 0x10de
    DeviceId = 0x1180
    Version = 9.18.0013.1090
    Description = NVIDIA GeForce GTX 680
    Compat = 0x00100000
    VidMem = 4042 MB


    please help!

  2. #2
    This isn't the official forums. Customer support can be found here: https://en.support.guildwars2.com/

  3. #3

    Join Date
    Nov 2012
    Location
    Bonnie Scotland
    Posts
    34
    Uninstall your Nvidia graphics driver and reinstall it properly.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •