Account Terminated - help anybody please

[Heatblast9346]

Hey,

So other day my account got terminated because it was linked with another account which was stealing items from players account. Let just get this straight I have NOT doing anything like this, I've had the game since launch an done everything legit. Couple of days ago I got a mail with items in it from a random player so I thought okay I'll have them, my guess is that these are stolen items that they are talking about. I had no idea they are stolen.

I have contacted support and this was there final response

"Hello,

The decision to terminate the account is final. This decision has been thoroughly reviewed by our team, and we maintain absolute confidence in our conclusion. The account will remain permanently closed and is not eligible for reactivation under any circumstances.

At this time I must also inform you that any further inquiries regarding this account may be closed without a response.

Sincerely,
GM Roland
NCsoft Account Admin Team"

I haven't done anything wrong, I can't post in the forums because my account has been banned, on the forums they have people from Arenanet which help and I want to get help from them but as I said I'm unable to post a thread because I'm banned. Can anybody here please post a forum thread on there with my ticket support number so one of them can help me please or if better a official Arenanet on here can check please?

[Zorac]

Anything anyone else posts on your behalf will result in them earning an infraction on the official forums. What you need to do is submit a ticket to support to let them know you were wrongly accused and banned. They will reinvestigate the situation and make the decision of to lift the ban or not. Posting on the official forums or asking others to do so for you is only going to hurt your cause since the devs/mods state NOT to do this and doing so will get you in trouble.

[Heatblast9346]

You can do it,

https://forum-en.guildwars2.com/foru...d-older-merged

You post on this forum with the ticket number than someone that actually does there job will look at it. Someone can post on my behalf I've seen it done many times along with the devs replying to it as well.

I've already submitted a ticket but they don't listen, this is why I want to post on the forum.

All I need is someone to go on that forum and post the ticket number so they can check it please?

[Zorac]

Forum code of conduct

I will qoute an section about half way down on the page

"•Do not post on behalf of a suspended or banned user"

[Fey]

https://en.support.guildwars2.com/

[Heatblast9346]

https://en.support.guildwars2.com/

I've tried ticket, they just don't listen and just say it is there final word. When I've done nothing wrong

[Fey]

I haven't done anything wrong, I can't post in the forums because my account has been banned,

Please Note: Your support account login is separate from your NCsoft or game account logins so that you will always have access to support, even if you are having a problem with your game account.

https://help.ncsoft.com/app/answers/...hnical-support

[sclowe1995]

Honestly though, I have a hard time believing your story, What was your character's name that the items were sent too?

[Izzy]

I don't know how many hours you had invested in that account but worst case scenario is you pay another $45-60 and get a new copy. Still, try support again and see if they will hear your case.

[sidxus]

I got a mail with items in it from a random player so I thought okay I'll have them.

So the person misstyped and sent you the items instead of their desired recipent, and rather than send them back or let them know "wrong person" you decided to keep them.
In my books thats stealing, and as small/ one time as it is the ban is justified.